It is indeed a sincere pleasure to offer my highest recommendation for Ingrid Lindberg. I’ve had the great fortune to have worked with Ingrid in three different companies – focused on understanding the customer and improving the customer experience. In each case, Ingrid transformed our service groups from being metric focused to being customer focused and impacted our leadership teams in the process.
Ingrid understands customers … and understands how to impact the customer experience. She has been an incredible partner to me and a fantastic teacher – she lives and breathes improving the customer experience and how the company can improve the experience. As a final bonus, she is an incredible person and partner