Every leader has peeps

Professional Expertise

Curated teams to meet your unique needs

Throughout Ingrid’s 20+ years improving the customer experience, she’s made lasting connections with many talented individuals. With every project having its own set of challenges and goals, Ingrid personally curates a world-class team of specialists with the experience and skills to deliver a best-in-class solution.

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Strategy

Employee Experience

Program Build

Design

Marketing & Communications

Changing the customer experience, for the better

We’ve partnered with Fortune 500 companies, working to create customer experience strategies and cultures that differentiate them from the pack. And smaller companies, looking to set themselves apart and grow. We have an approach that can scale and is customized for you.

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Areas where we’ve done what we do best.

TELCO

RETAIL

HOSPITALITY

FINANCE

HEALTHCARE / PHARMA

HOME IMPROVEMENT

Chief Customer guides you in developing a customer experience program that impacts every piece of your organization, transforming your business results.

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