Metrics

Asking the right questions. Why is a chili called a “chili” – when we all know it is really hot!

Asking the right questions. Why is a chili called a “chili” – when we all know it is really hot! I’m fascinated by the number of people that are still trying to get a pulse on their business by asking how satisfied people are. Your satisfied customers are satisfied. Leave them be. Let’s focus on …

Asking the right questions. Why is a chili called a “chili” – when we all know it is really hot! Read More »